Hi everyone. Can I buy the Bt-400 remote to use with my B5?? I really hate the IR line of sight remote. 

It would probably work.  

But if I were to purchase a new remote, I would probably get the BT200.  Slightly cheaper, but also one of the best remotes Buzz has ever made in my opinion.

https://buzztvglobal.com/en-ca/collections/remotes/products/buzztv-bt-200-factory-replacement-remote-control

or the BT250

Not sure the B5 has the remote app to be able to control the features like backlight and stuff on the BT400.  On the BT200 you don't need an app for that stuff.

 

Edited March 14, 20251 yr by Emporium

Hi @Emporium  tech support said I could use the ARQ 100. Only One I could find on Amazon. Lol. Anyways. I bought. Have paired it to the usb dongle but my B5 box will only go into stand by from arq remote. . None of the other functions on the entire remote seem to work?? Any thoughts??? As to why it wouldn’t work? 

I do not have an ARQ100, all i have is an ARQ200 and even though I have not tested it with the B5 (and at the moment I can't since I've given it to my mom for her trip down south), I have tested it with the E5 and had no problems.    When you say you "paired" it to the USB dongle, what do you mean ?  There is no pairing required.  You just plug the USB dongle into your B5 and it should automatically work.  The only thing if I recall, is that to power ON the device, it still uses IR.  But otherwise the rest should be via RF between the remote and the USB dongle plugged into the box.

If I knew you'd order from amazon, I would have gladly checked what was available.  The BT200 is not available on amazon (only from byzztv global online site), but you could have gotten the next best one, which is the BT250.  Below is a link to the BT250, it is the BuzzTV BT250 remote just with the SARO logo.  But it is identical.

https://www.amazon.ca/dp/B0CYYGQ53B

 

5 hours ago, Emporium said:

I do not have an ARQ100, all i have is an ARQ200 and even though I have not tested it with the B5 (and at the moment I can't since I've given it to my mom for her trip down south), I have tested it with the E5 and had no problems.    When you say you "paired" it to the USB dongle, what do you mean ?  There is no pairing required.  You just plug the USB dongle into your B5 and it should automatically work.  The only thing if I recall, is that to power ON the device, it still uses IR.  But otherwise the rest should be via RF between the remote and the USB dongle plugged into the box.

If I knew you'd order from amazon, I would have gladly checked what was available.  The BT200 is not available on amazon (only from byzztv global online site), but you could have gotten the next best one, which is the BT250.  Below is a link to the BT250, it is the BuzzTV BT250 remote just with the SARO logo.  But it is identical.

https://www.amazon.ca/dp/B0CYYGQ53B

 

So funny enough. I left it for a few hours and now it seems to work. But the alphabet on the back doesn’t work. The four cursor buttons do. But it won’t recognize typing on the keyboard. Any thoughts anyone?

40 minutes ago, Macman_ca said:

So funny enough. I left it for a few hours and now it seems to work. But the alphabet on the back doesn’t work. The four cursor buttons do. But it won’t recognize typing on the keyboard. Any thoughts anyone?

https://buzztv.com/wp-content/uploads/2023/02/BuzzTV-ARQ-100-Remote-Manual-v2.pdf

if that don't help go look in the remote section

Ok. Thank you!

18 hours ago, Macman_ca said:

So funny enough. I left it for a few hours and now it seems to work. But the alphabet on the back doesn’t work. The four cursor buttons do. But it won’t recognize typing on the keyboard. Any thoughts anyone?

Which app are you trying to use the keyboard on?

4 minutes ago, allaboutbuzz said:

Which app are you trying to use the keyboard on?

VOD. Turns out I wasn't highlighting the search box before trying to enter the letters. DOH! Customer Service pointed me that goof I was making!

Just now, Macman_ca said:

VOD. Turns out I wasn't highlighting the search box before trying to enter the letters. DOH! Customer Service pointed me that goof I was making!

Ok good to hear that

Appreciate everyones help!