Have any one ever have sound loss issues? If so how did you solkve it?

Unplug the power cord and plug it back in 

59 minutes ago, A C said:

Have any one ever have sound loss issues? If so how did you solkve it?

sound on which app(s)?

35 minutes ago, dishuser said:

sound on which app(s)?

Buzztv5

1 hour ago, mr man said:

Unplug the power cord and plug it back in 

Thanks, i will try that...

27 minutes ago, A C said:

Buzztv5

have you tried other player or pressed green button to check audio?

2 hours ago, A C said:

Have any one ever have sound loss issues? If so how did you solkve it?

No, haven't experienced it on this model. Does the sound just go out randomly or when a channel freezes/buffer? 

2 hours ago, Maestro701 said:

No, haven't experienced it on this model. Does the sound just go out randomly or when a channel freezes/buffer? 

Yes randomly for about 2 hours  on a channel and the sound returns. No  buffering or freezes

41 minutes ago, A C said:

Yes randomly for about 2 hours  on a channel and the sound returns. No  buffering or freezes

Are you saying there is no sound for 2 hours on a channel or that it happens randomly about every 2 hours? 

have you ruled out your service?

1 hour ago, Maestro701 said:

Are you saying there is no sound for 2 hours on a channel or that it happens randomly about every 2 hours? 

No sound for 2 hours on any channel. It happens once every day. I know thats craazy right. (LOL)

sounds like a server issue but you still havnt answered the question

1 hour ago, nbs. said:

have you ruled out your service?

Yes because i have  four buzztv boxes. And  just bought another one.

1 minute ago, A C said:

Yes because i have  four buzztv boxes. And  just bought another one.

you need to post more info

7 minutes ago, A C said:

Yes because i have  four buzztv boxes. And  just bought another one.

did you try what I suggested?

4 minutes ago, nbs. said:

you need to post more info

I be watching a channel (Starz) my my favorite and the sound go out and let it play and boom the sound returns few hours later.

3 minutes ago, dishuser said:

did you try what I suggested?

No not yet, going to do that.

6 minutes ago, A C said:

No not yet, going to do that.

It only happen on the xrs4900 not the xrs4500

which video player are you using?

5 minutes ago, nbs. said:

which video player are you using?

I tried them both, The Default & Secondary. 

I don't watch  the 4900 until bed.

and what did it show for audio when you pressed green button?

Yes 

The new Buzz5 update will fix this told 

the secondary player will the primary choice 

 

testing on the 4500 box it’s smooth !!!

9 hours ago, A C said:

No sound for 2 hours on any channel. It happens once every day. I know thats craazy right. (LOL)

This has got to be your iptv service no doubt. 

Switch out the hdmi cable with one of the others and see what happens. If you get the same issue then bro it has to your service.