"Cannot load portal: Unable to cooect to server due to a connection error."

Has been working, now not. Changed to different tv. Still the same problem. Wi-Fi is working. Rebooted E5 box. Same problem. Can u help me?

 

If it is one of the 3  Oxx servers, they have been down since yesterday.

Try to check if you can ping the server to see if it is even alive.

 

I'm having the same issue. How do I ping the server? 

if your portal URL is something like:

hxxp://myportal.url:2060/whatever

Then just open a command prompt on your PC, and type "ping myportal.url" it it replies, the server is probably up.  If it gives you an error or does not reply or times out, odds are the server is down.

Or just message your reseller.

 

 

 

Thanks for the info, I'll give it a whirl.