June 2, 20233 yr remove hdmi cable from box and tv and put back in again, try different hdmi if avaible
June 2, 20233 yr Author No changes. New HDMI cable and different input. It's been great for probably 5 or 6 months since release date 20230602_161523.mp4 Edited June 2, 20233 yr by Bryanm Upload video and photo
June 2, 20233 yr press home button twice quick then after few seconds press home button once and let it go and see what happens
June 2, 20233 yr also, do you have external device connected? if yes then remove them and restart your box and see if it shows up
June 2, 20233 yr Author No changes. Home did nothing. Starts to load, past liquid screen then flashing icon
June 2, 20233 yr also, if this screen just started to pop now I would leave it alone fr some time if possible to see if it starts to work on its own. because, factory reset will erase everything.
June 2, 20233 yr Author Nothing plugged in externally. I'm fine with factory erase. Can it be restored without access to settings? If you have instructions I'd appreciate it
June 2, 20233 yr if you don't see anything beside that logo then unfortunately thats the only way what you see in the above video.
June 2, 20233 yr go all the way down to the page and look at the bottom left corner and change theme to 4.4 default then you will be able to see the video.
June 2, 20233 yr Author Not seeing any options for change. Android phone browser. Do I need laptop? Newbie at this
June 2, 20233 yr 2 minutes ago, Bryanm said: Not seeing any options for change. Android phone browser. Do I need laptop? Newbie at this https://stbtalk.com/index.php?/topic/300-factory-reset-hard-reset-xr4500-xrs4500/
June 2, 20233 yr scroll to the bottom of any page and in the centre you will see theme with a down arrow click on that to change theme
October 9, 20233 yr hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it? i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works
October 9, 20233 yr 43 minutes ago, Dannbee said: hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it? i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works what other technique? make sure you inserting in right hole 🙂
October 9, 20233 yr 1 hour ago, Dannbee said: hello, i have the same exact issue with a U5 box, the hard reset procedure does not work(toothpick and hold...) with this box. Is it an other way to do it? i have tried multiple time with different technique i saw on YouTube for other boxes, and nothing works I have hard reset dozens of times You should be able to feel the button(top of av hole) Are you holding the button down and then powering up box? Then keep holding it Edited October 9, 20233 yr by nbs.
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