On 7/21/2019 at 12:22 PM, Guest Steve said:

getting sam error 21, that means my box wont work anytime soon ? or its garbage now ?

your box will never be garbage, we have a great repair team that will take care of you.  

if you could not fix your unit with the file we provided please kindly create your RMA ticket http://buzztv.com/rma and one of our repair team will work on your box.

3 hours ago, demondirtydemon said:

same here error 21

I suggest you re-download the file from This link Here then load it to the USB or SD card and process the steps again.

 

do update us here.

Where is the reset button on an xpl 3000?

5 hours ago, demondirtydemon said:

same here error 21

did you download from here http://stbtalk.com/applications/core/interface/file/attachment.php?id=4  ?

10 minutes ago, RWB said:

Where is the reset button on an xpl 3000?

located at the bottom of the unit.

Hello, just hoping to get some advice. 

I have two Buzz XPL3000 boxes at home and both were affected by the update. I was able to resolve one by installing the update but unfortunately the second box has been receiving the dreaded error 21 message. I have tried 2 different USB drives and formatted each one. No success. 

Any guidance would be immensely appreciated. Thanks! 

On 7/24/2019 at 1:50 PM, Premk9 said:

Hello, just hoping to get some advice. 

I have two Buzz XPL3000 boxes at home and both were affected by the update. I was able to resolve one by installing the update but unfortunately the second box has been receiving the dreaded error 21 message. I have tried 2 different USB drives and formatted each one. No success. 

Any guidance would be immensely appreciated. Thanks! 

re-download the firmware and try again. this should solve the issue.

 

 

Thanks for the upload Stugots. Works perfectly on my 2018 XPL3000.

Stugots is it possible to post full firmware updates that will be released in the future on this forum so that advanced users such as myself can flash them onto the box? Thus instead of waiting for OTA rollouts which can be pretty hit or miss, we can just update it manually.

For example, I noticed this particular firmware update bumped the Android security patch level from August 2017 to December 2017 on my unit.

3 hours ago, Tornado15550 said:

Stugots is it possible to post full firmware updates that will be released in the future on this forum so that advanced users such as myself can flash them onto the box? Thus instead of waiting for OTA rollouts which can be pretty hit or miss, we can just update it manually.

For example, I noticed this particular firmware update bumped the Android security patch level from August 2017 to December 2017 on my unit.

We released the firmware to addressed the recovery issue. Normally we don't release firmware's for many reasons. I will bring to the team to see what they say about future firmware updates. Thanks for your suggestion

I can testify that the firmware DOES work flawlessly to reinstall it as stated by Stugots on my 2018 Edition (Android 7) versions of XPL 3000...

 

Bricked my device when I tried it can't get into the recovery anymore

On 1/3/2020 at 3:29 PM, Entertainmentoasis said:

Bricked my device when I tried it can't get into the recovery anymore

please create a RMA ticket by going to http://buzztv.com/rma 

On 1/6/2020 at 10:31 AM, BigBision said:

please create a RMA ticket by going to http://buzztv.com/rma 

I did they said I was out of luck because the serial number wasn't in warranty anymore

On 1/12/2020 at 6:00 PM, Entertainmentoasis said:

I did they said I was out of luck because the serial number wasn't in warranty anymore

reply back and ask if you could pay for shipping both side i am sure they will accept that.