Persianno21

yes and nothing happens. it seems the device doesn't want to run. it is still stuck with buzztv logo

there was no usb stick or memory card in the device. I followed you last advice and nothing happens

how do I do this?

I think in UK ?

I have contact the buzztvglobal.com and waiting for there reaction. I have the feeling that error won't be fixed and need to send the device to buzztvglobal. The shipping part will be great because I live in the Netherlands and hope they will send a new one.

yes it apperas and i followed the factory rest and it show complete. after that I reboor the system and I saw several times the logo. But it is still stuck on the logo and it won't go to the menu.

this what I did: Hard reset, Use a tooth pick push in side AV port you will feel a click. 1. Hdmi connected no power line connected push the tooth pick and feel the click. And hold that 2. Put the power line in and still hold the toothpick in for 15 seconds. 3. Now recovery screen comes up take toothpick out 4. Using your remote point the box select factory reset 5. Once done you will see it says complete at the bottom of the screen. 6. Select reboot.

I tried the hard reset still nothing happens. it sill get stuck with the buzztv logo

Today I brought it to a local IPTV dealer to install the stream channels on mine device XRS4900. The device starts but it is stuck in the boot mode with the BuzzTV logo for several hours without any progress. It won't install all things and go to the menu. Could someone please help me to solve the issue.