HcUser

I would say double check URL, username, password, also make sure the box can access outside internet and if does give you any error message show us a screen shot

Sound like the box itself is good just need to wait for the next update thank you

I had version 5.0.603, Update: 09/23/2021

Ah I mean when you go into sub-menu, there is nothing there thank you

Did a reset, fix Favorite, now got menu when try to move the other 2 still broke..., Maybe I wait for next update

I am new here, just got my XRS4900 a day ago i got 3 question, can anyone help me out 1. home screen favorite when i want to move i have no menu but i can still move 2. home screen, setting buzztv utilities, i have no weather menu to change from C to F ( live in the usa) 3. On the same screen in buzztv utilities, home screen row, that option is gone nothing there. let me know if this box need to ship back where I purchase it from or it can be fix thank you in advance-