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unable to update boxes

Lionel59
in XR4500 / XRS4500 / XRS4500 MAX

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Hí guys, I need your help.  I bought five BuzzTv XRS 4500 the first one was purchased  over a year ago and the other four about four months ago. My older box recognized  the latest firmware version 20201218 but the other four can't detect such firmware for some reason. Is there any way to fix this problem?  thanks. 

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    Private message allaboutbuzz or email buzz at cs at buzztv.com with your serial numbers

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