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Problems with latest update to XRS4900

Ogrish58
in XRS4900

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After the latest update I get a message "Preparing to download, please wait....." that does not go away. If I hit the LiveTv button on the remote and then the home button I can get out of it but next time I power up it comes back. I'm also having trouble starting the box from the remote and have to shut off the power strip and boot by resetting the power to the box. Sent message to allaboutbuzz but haven't received any reply. Thanks for any help.

Running version 5.0.783 updated 10/27/22

Current firmware is V20220923

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    Thanks for the help. Tried both but still getting the popup and box doesn't want to power up from the remote.

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