We just got our buzz tv xrs4200 and we are having issues with freezing ALL THE TIME- any ideas what might be causing this?

what is the d/l speed at the box?

2 hours ago, Carmass said:

We just got our buzz tv xrs4200 and we are having issues with freezing ALL THE TIME- any ideas what might be causing this?

Post more info

Hard wired, wifi?

 

I am having the same problem with my XRS4900 and XRS4000 the latter is using Wi-Fi, the former Ethernet . Have had these devices for a couple of years now and we have had little problem with either up until a couple of weeks ago  and are still having freezing with Live TV. When changing from one channel to the next the picture freezes on the channel I am on although I am on the next channel on the TV guide. I have been seeing popups on my TV screen giving information on updates just installed. I have not seen these pop ups before. Has something changed?  We are having freezing and buffering problems since these updates appeared and is is getting very annoying. Do I need to get a new box? If I do it won't be a Buzz Box you can be sure of that.

maybe posting your firmware and software versions would help considering you hijacked a 4200 thread

so you hijack instead of answering questions?

ya

that helps /s