September 2, 20197 yr Hi Guys, I bought a BuzzTV XPL3000 UHD 4K Black - Dual Band WiFi 8GB eMMC & 2GB RAM Android 7.1 Nougat IPTV Media Player from KUUL.co.uk I have been getting image issue. When i connect the hdmi cable to the tv, it is fine for about 5 minutes and then the screen colour changes (attached pictures). This lasts about 30sec-1min and then it goes back to normal. Then about another 10mins later the same thing happens. It happens when using the menu and watching something. I tried three different hdmi cables and different hdmi sockets on my tv but all give me the same issue. previously had a sky box and never had the issue so am not sure whether there is an issue with the box or a setting i can change. Any help please? Lingan
September 3, 20197 yr which setting are you using for display settings? if its on auto switch to manual 1080p 50hz
September 3, 20197 yr Author I will try with a different tv and see if the same happens. The display settings were on auto, so i switched to manual, and tried 1080p-50hz. Same issue. I then tried 1080p-24hz, same issue but after a longer period of time. Will try 1080p-50hz and see again. Should i look to change the colour space&deep colour settings? Or the hdr to sdr/sdr to hdr settings? Thanks
September 3, 20197 yr 2 hours ago, glingan said: I will try with a different tv and see if the same happens. The display settings were on auto, so i switched to manual, and tried 1080p-50hz. Same issue. I then tried 1080p-24hz, same issue but after a longer period of time. Will try 1080p-50hz and see again. Should i look to change the colour space&deep colour settings? Or the hdr to sdr/sdr to hdr settings? Thanks please select 1080P 60Hz and see the difference.
September 4, 20197 yr Author 11 hours ago, BigBision said: please select 1080P 60Hz and see the difference. Thanks - I switched this over last night and will see if there is a difference tonight when I am back at home.
September 4, 20197 yr Author 8 hours ago, glingan said: Thanks - I switched this over last night and will see if there is a difference tonight when I am back at home. I tried 1080P 60HZ And the issue continued
September 4, 20197 yr 3 hours ago, glingan said: I tried 1080P 60HZ And the issue continued please create your RMA ticket and lets take it to next level to get your box fixed, http://buzztv.com/rma make sure you have all the info completed.
September 5, 20197 yr Author 12 hours ago, BigBision said: please create your RMA ticket and lets take it to next level to get your box fixed, http://buzztv.com/rma make sure you have all the info completed. Thanks - I have done this
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