July 23, 20224 yr Hi all. I'm having a problem with my XRS4500. It gives me the error message "Cannot load portal: Incorrect user name or password." This started a couple of days ago. I initially restarted it by holding the power button down and selecting restart. That didn't fix it. I then did the hard reset with a toothpick in the aux portal: Selected clear cache/ factory reset, and let it do it's thing. Came right back to the same error message after I paired the remote and tried to log in. I'm at a loss as to how to go forward from here. I'd really appreciate any help. Thanks.
July 23, 20224 yr Author 10 minutes ago, nbs. said: You don't need to post the issue twice Apologies. I realised that I posted in the wrong part of the forum.
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