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VPN on one of three STB's

Doodle1
in XR4500 / XRS4500 / XRS4500 MAX

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I have been having issues with one of three STB's not streaming. This has been going on for several months now. My provider just informed that he found some one in Germany using the same MAC! Is it possible to activate a VPN on just that one STB ( have not had any problems with the other two)?

Thank you,

 

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    maybe your provider need to lock to your isp so that way it won't work for people in Germany.

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