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SYSTEM STOPS AND STARTS - BUZZ TV XRS4500

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I have an XRS4500.   The problem is that it stop sand starts all the time making the streaming service unable to be watched.   I have checked with my ISP, Charter, and with the streaming service, KEMO, and both state that they cannot find anything wrong with their system.   Do we have a problem with the buzztv not working correctly, and if so, how do I fix it.

Have you read the reviews on that service? 

Services never lie

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