Live tv.  Video freezes after 20 seconds.  Audio still plays.  Up or down channel then back video will play for 20 seconds and freezes again.  Unplug and plug back in does not fix the problem.  Cleared all caches I could find, no change.  Hard wired.  

Cloned the mac to my 3900 It plays with no problem.  Both hooked up to the same tv same channel at the same time.   Swap hdmi ports makes any difference.

I would do a reset but I do not know how to save my kodi favorites.  (would be a royal pita to enter every thing again)

My u5 died just after the warranty ran out, this one is getting close to the end of warranty. 

Version 5.0947

Suggestions?

You took today's update?

48 minutes ago, nbs. said:

You took today's update?

there was no update today

try the other video player

Thanks:

I switched to backup video and it is working for the last 10 minutes. 

Does that mean the primary video is corrupt?

No it  does not

Thanks for the reply.

Just curious as why it was acting up.  I have never had to change the player before on any Buzz box.  The default player has always worked. 

31 minutes ago, Siddeley said:

Thanks for the reply.

Just curious as why it was acting up.  I have never had to change the player before on any Buzz box.  The default player has always worked. 

your service probably changed sources and they use different codecs

I have consistently had issues with freezing video, it does not matter if its on vlc or the default player.   This was from day 1 I have had it.  My brother inlaw has the classic box and has no issues.  I have to consistently unplug the power cycle the box in order for it to work and then it happens again.  Absolutely frustrating to be honest.  Worst piece of tech I have bought.

you have 3 options

primary,default and external

I have no issues using primay

do you guys have the same isp?

Do you also use the same model router? Wired the same?

Have you ever taken your box to you bil place to see if issue follows the box?

As you said his works fine so its obviously not a worst piece of tech!

On 7/28/2026 at 11:22 PM, Carlos Carranza said:

I have consistently had issues with freezing video, it does not matter if its on vlc or the default player.   This was from day 1 I have had it.  My brother inlaw has the classic box and has no issues.  I have to consistently unplug the power cycle the box in order for it to work and then it happens again.  Absolutely frustrating to be honest.  Worst piece of tech I have bought.

Joins at 11:16

Bashes at 11:22

Leaves at 1125

Never comes back...lol