August 2, 20251 yr This is a PowerStation 6 with 1T ext. storage. So I’m watching tv and all of a sudden I get this screen (attached). When I click on “retry” it re-boots, shows the Home Screen for a few seconds then goes into a loop of about 4 cycles then stops at the original error screen. I didn’t want to do the factory reset until I checked here to see if anyone else is having this problem, and what fixes may be available.
August 2, 20251 yr Author Are you saying that I can’t use the external storage? I use the nvme storage for apps and recordings. I don’t mind removing it temporarily, but not really as a long term solution.
August 2, 20251 yr Try removing it temporarily and see what happens. And you are using it for apps ? So you formatted it as internal storage ? If you did manage to format as internal storage then that is a big mistake. You should always format as portable storage, and using it for recording and other media is fine. But if you use it for "apps" then as soon as there is any corruption on your unit (which can happen), you will be stuck resetting it completely all the time.
August 2, 20251 yr 2 hours ago, BillR said: Are you saying that I can’t use the external storage? I use the nvme storage for apps and recordings. I don’t mind removing it temporarily, but not really as a long term solution. where did I post that you can't use it?
August 2, 20251 yr Author Emporium, I installed the portable drive as external so I can use the internal primarily for apps and the external for recordings etc. I’ll remove it and see if that’s the problem. Thanks
August 2, 20251 yr Author I powered down and removed the stick, but the problem is still there when I booted back up. Guess a factory reset is next?
August 3, 20251 yr Author Did the reset and it’s working fine again. Is this an issue that could be corrected via an update?
August 3, 20251 yr Glad it is back up. Something obviously got corrupted. Unfortunately if it is not something we can replicate, so it is hard to "correct" the unknown. If it happens again, I would consider temporarily leaving the nvme out of the box for a while, to see if it is potentially the source of the issue. Not all nvme drives are created equal.
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