After updating box comes back on and stops at the logo. What do I do to get it to work again?

which model do you have? try to reboot after updating finish.

I have the same issue as Candyman.  I have an x5.

 

You can both PM me your MAC from the bottom of the box
So I can check something on our side

 

Thanks

I have x5 and have the same issue. Only buzz tv is showing. Can not access the operating system to do a reset. 

 

have you powered off/on?

It seems any X5 users that are still running 20220624 Firmware is getting this issue.

That is what we are seeing on our side right now

 

Only a Hard Reset will resolve this for now, but you still won't be able to get the update as that version of Firmware cannot get Updates.

so if they update with sd card first it should get today's update?

2 minutes ago, dishuser said:

so if they update with sd card first it should get today's update?

Yes
 

Since update. I lose all video. If I reboot, after about 5 minutes video is gone. I have audio, but picture is totally fuzzy. Nothing.

12 minutes ago, hnmotivator said:

Since update. I lose all video. If I reboot, after about 5 minutes video is gone. I have audio, but picture is totally fuzzy. Nothing.

close the buzztv app, clear cache, then try again.

11 hours ago, Ryu said:

close the buzztv app, clear cache, then try again.

It’s not just the live TV, The entire box disappears. Can’t’ even see the home screen when it does this.

check hdmi cable