November 22, 20196 yr Just purchased a VRS4000 I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box?
November 22, 20196 yr 1 hour ago, Bandit035 said: Just purchased a VRS4000 I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box? This looks to be a software issue. were looking into the problem
November 23, 20196 yr Author Thanks, it works fine on Wifi. No issues with disconnecting or changing VPN location.
November 23, 20196 yr 5 hours ago, Bandit035 said: Just purchased a VRS4000 I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box? Same happening to me. At first I thought it was my VPN, IPVanish. Then I used VYprVPN and the same happened. WiFi is fine but Ethernet is disconnecting.
November 23, 20196 yr 12 hours ago, Shoma said: Same happening to me. At first I thought it was my VPN, IPVanish. Then I used VYprVPN and the same happened. WiFi is fine but Ethernet is disconnecting. 2 questions, 1. Do you have your VPN setup under settings on your XRS4000? 2. Do you have your VPN setup via VPN app?
November 23, 20196 yr 3 hours ago, BigBision said: 2 questions, 1. Do you have your VPN setup under settings on your XRS4000? 2. Do you have your VPN setup via VPN app? Mine is setup via VPN app. I cannot find the option under Settings. Edited November 23, 20196 yr by Shoma
November 25, 20196 yr On 11/22/2019 at 5:03 PM, Bandit035 said: Just purchased a VRS4000 I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box? We reported this issue of Ethernet disconnecting when using VPN to Amlogic. This problem is happening to all S905x2 chipsets. For time being use Wi-Fi when using VPN to avoid disconnects.
November 25, 20196 yr 1 hour ago, Stugots said: We reported this issue of Ethernet disconnecting when using VPN to Amlogic. This problem is happening to all S905x2 chipsets. For time being use Wi-Fi when using VPN to avoid disconnects. Good News our team found a work around to this problem and sending out a new software update hopefully tomorrow. Beta testers have confirmed our work around fixed the problem
November 25, 20196 yr Hello, I have the xrs4000, I have problems with the player, with the default player and the secondary player, and I'm not the expiration date of my subscription that is displayed, I'm in beta mode buzztv 4.0.391.
November 26, 20196 yr 22 hours ago, staff49 said: Hello, I have the xrs4000, I have problems with the player, with the default player and the secondary player, and I'm not the expiration date of my subscription that is displayed, I'm in beta mode buzztv 4.0.391. please post in the beta section.
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