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Rii BT remote esc button not working..

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Hello, 

I have always had an Rii remote with every box and had no issues. 

I plugged it into my Buzztv box it "works" but I can't just one screen "back out" from any screen anymore. 

I have to hit the home button on the Rio and it takes me ALL the way out and I have to go find my channel again, or try and continue what I was doing before and hope I don't have to just "go back one screen

Thank you for the help 

Screenshot_20210425-141400.png

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