JamesMyshrall

I have the black screen on VOD and network channels.

I went to configuration and the video player is default or secondary. Moved to secondary and still getting black screen. I appreciate all suggestions. Hopefully I will get one that will work. Again thankyou Jamie

Yes I have tried a VPN and yes it was VOD. Medi Player? I was not aware of more than one Media Player. Wish I could have a cure for my problem. I will look for another Medi Player.

Hello Billy Boeing, I have been unable to find a cure for the problem. We have Fiber Optic internet. Extremely fast internet. I had believed that Bell Aliant is causing the problem. Just tried to watching a movie on it again. Needless to say I found it to be annoying and shut it down. Please let me know if you find a cure and share it with me. Jamie

I kindly thankyou for sharing. All information is good to have in finding the problem. I appreciate all efforts; Jamie

Thankyou for your reply. No spinning wheel. Going to call the provider now and request help. Will post and let you know if there is any change. ; Jamie

Thankyou for your reply. There is no spinning circle. I would recognize that as buffering ,not enough speed. This is a black screen.

Thankyou for your reply I have tried a different HDMI cable. Will most defintanly will try another HDMI Cable. I will let you know if this worked. Thank you

Thankyou for your reply. I have Fiberoptic with the fastest 5G on the internet. Speed is not a problem, it is not buffering, it is a black screen. I am far from a pro and happy to hear thoughts from anyone to cure my problem Jamie

Thankyou for your reply. I have changed the default player to 2ndary. I still have the same problem. My screen still goes black. It goes black only for a second or two. It is very much aggravating. You are watching a program and then the screen goes black for 2 seconds, back on again and I may watch the program for 2 minutes and have the screen go black again for a couple seconds again. There is no particular time frame on how long you can watch the program, it may be 2 minutes or it may go 30 minutes before going black. Just mainly a pain in the a$$. Any help from anyone would be great. Thank you all for the assistance; Jamie (James Myshrall)

I have brought the issue to them with no cure. I shall call them tomorrow and check one more time. Thank you for you response, Please stay safe. Jamie

My server is Bell Aliant. I can watch netflix, PrimeVideo with no problems. It is only on my BuzzTV that I'm having the problem with.

I have an XRS 4500, When trying to watch a program i am constantly getting a black screen. This black screen happens quite often. Anyone having he same problem and is there a cure for the problem? I look forward to a positive answer; James Myshrall