MrH
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The email on their site is not working, I also did the same thing. NBS gave me another email address that they responded promptly.
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Buzz global helped me ,they were quick to respond to my email and dealt with my problem. Even offered my money back. Excellent service.
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Join the club . you need a universal remote to get by that stage in the software.
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hey buddy what software date do you have on yours.
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May 25th is the software date that came with a st4000 ,were the blue ray remote doesnt work. Is this not a software update to repair long standing issues?
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Re set it waited nothing then tried update still may 25th . its not calling home. Wonder if the server is down like mentioned earlier in the thread, or overloaded presently.
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MrH joined the community
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Unplugged a dozen times still not updating.