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stuck on boot screen won't take update

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Hi I have a xpl3000. I have like 4 of them. One of them is stuck in boot black screen with symbol. I have hard reset it like 10 times. I reload it all then when I go to punch in server number it crashes. I also try to power cycle then it goes to black screen again. It won't take the latest software its stuck. I have tried deleting the browser data. I have also tried to check for updates but nothing happens. It keeps on booting me out. Please help me. Thanks it is stuck on firmware from 2017.

Thanks

check your storage ,delete some if needed

 

also post what buzz version sw you are at

  • Author

The box is stuck on the bootup screen logo. I have tried a hard reset with a pin 10 times. I cant get it to move ahead please help me. I need the latest firmware. its showing firmware from 2017. I even Reset it yesterday and it wouldnt update at all.  Everytime I tried to enter livetv to enter server info it would crash. Please help me.

can you post what version of buzz you have as requested

when you are in server settings hit the menu button Its at bottom

  • Author

how could I see the version number when it is stuck on the boot screen and also even if it does go that far I can't even get to see the software version number it boots me out. 

 

you also said you punched in server number and tried to delete browser data

How did you do that?

Just to confirm you are using the pinhole to reset?

Disconnect from internet and see if you can get further into menu

Also if you can get to main menu you can try updating the buzz app from the market. 

  • Author

it won't allow me to even attempt to punch in any server number from live tv and or even BuzzTV app they both are crashing. I can't even get to the menu screen it crashes to read the software version. I do know its from 2017

1 minute ago, James said:

it won't allow me to even attempt to punch in any server number from live tv and or even BuzzTV app they both are crashing. I can't even get to the menu screen it crashes to read the software version. I do know its from 2017

But you can get to the mainscreen after bootup?

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