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Problem with VOD i with Buzz TV XRS 4000

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On the Buzz TV xrs4000 there was an update the other day I did that corrected the titles in English on the VOD but not playing in English on the VOD who do you talk to about getting this taking care of does anybody have actual number or a website you can go to so they know about this

1 hour ago, George said:

On the Buzz TV xrs4000 there was an update the other day I did that corrected the titles in English on the VOD but not playing in English on the VOD who do you talk to about getting this taking care of does anybody have actual number or a website you can go to so they know about this

you mean your English VOD playing in different language? 

 

Yes I don't know who you call or you talk to there's no number or website that you can inform them about this the update only fixed part of the problem not the whole thing I don't think they tested it first before posting it

1 hour ago, Wolves Player said:

Yes I don't know who you call or you talk to there's no number or website that you can inform them about this the update only fixed part of the problem not the whole thing I don't think they tested it first before posting it

The update was an update to fix an issue with one server There has not been any major update to fix any issues

there is a website getbuzz dot tv and use the contact us 

My xrs4000 VOD hasn't worked since January. As of today, March 23 it's says there are no new updates. Every time I select a movie it say the media format is not supported. 

 

25 minutes ago, nbs. said:

did you try the other media player?

menu ,configuration

yes.  menu-config-video player-secondary.  same issue "media format not supported"

 

 

Everyone,  I just want to compliment NBS.  He private messaged me and resolved my issue with server name and configuration settings.  Can say enough!!! two months of trying to fix this and NBS resolved it over messaged in 10 minutes!!

 

 thank you, thank you.  

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