Can't find a user manual anywhere online and nothing came in the box other than the remote control description.   Trying to set up a buzztv for my 84 yr old Mom.  Having a grand go at it.  I got as far as inputting portal name, portal url, username, password.  Saw positive sign = a screen that said "hand shake" does this mean that the portal info took okay?  but after that nothing has changed.  I pressed the 'live tv' (blue box) and it just gives me the server page (if I want to add another server).  Same happens when I press the stream (blue box).  And epg box is empty.  In my researching iptv I've seen reference to epg, downloader, apk, m3u, xml.  Do I need to download these?  All of these?  some of these to get this device to work?  I would really appreciate your expertise if you would be so kind to share.  Thank you!

after handshake it should load channel list then categories If your portal info is wrong you will get a different message

there is nothing more you need to download

Hold power button down and select reboot I have had issues loading and a reboot helps

are you sure your server requires a username and password as well as a server url?

what server is it?

Edited January 29, 20206 yr by nbs.

20 hours ago, JHa said:

Can't find a user manual anywhere online and nothing came in the box other than the remote control description.   Trying to set up a buzztv for my 84 yr old Mom.  Having a grand go at it.  I got as far as inputting portal name, portal url, username, password.  Saw positive sign = a screen that said "hand shake" does this mean that the portal info took okay?  but after that nothing has changed.  I pressed the 'live tv' (blue box) and it just gives me the server page (if I want to add another server).  Same happens when I press the stream (blue box).  And epg box is empty.  In my researching iptv I've seen reference to epg, downloader, apk, m3u, xml.  Do I need to download these?  All of these?  some of these to get this device to work?  I would really appreciate your expertise if you would be so kind to share.  Thank you!

which model do you have so we can move this post into the proper section.

was messaged this user is good now

Well, somewhat...making some headway  I have to sort out if I put the portal info in the wrong area (I put it in the server section) and I saw a you tube video that put it in the streaming section instead.  And I'm wondering if that's why I'm not able to get epg info.  I don't have access to the box right now to test that out (I'm trying to help Mom out with it), but trying to go through more videos today at my home.  Another stumper for me was I downloaded Tivimate and tried to copy over (via clipboard) the m3u that was given from the provider, but I kept getting 'error'.  I know it is not the provider or the device (XRS4000) it is me trying to learn how all these variables an steps fit together.

It would help if you knew what type of iptv you had purchased 

If it's a mag based service you bought then you give the server your mac addy and you enter the server url

A few require further authentication which is for user name and password 

Then there are streaming lines m3u which I don't know much about

Again it would help if I knew what server you had

Edited January 30, 20206 yr by nbs.

Hi Nbs,

Yeah, I don't know if it's a mag based service but I did give them the mac address from the xrs4000. I wish I knew how to answer the question of what server she has.  The provider is eternaliptv.org if that answers the question and then I input their response for portal url, usernale and password in the add server section.

Thank you Nbs.

this is from their website

Go to : Settings—> System Settings —> Servers—>Portals
Set Portal 1 Name ( see into your E-mail )
Set Portal 1 URL ( see into your E-mail )

 

 

there is no mention of username and password so i would uncheck those credential and hit connect

Thank you Nbs for taking your time out for us by looking that info up, I can tell because that is the instructions they sent Mom, I will try that suggestion, I'm sure it will correct the situation.

Thank you again, you're awesome!