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Unit freezes when scroll channels either by arrows or page up/down buttons

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I have a xpl3000 unit that it always crash if you scroll up or down on the channel guide. This happens by either the arrows or page up/down buttons, anyone came across this, is there a fix for it? unit info is attached.

IMG_20190720_140009.jpg

what version of buzz are you at?

Have you cleared cache?

have you cleared data?

  • Author

Thank you for the response. It is Buzz2. Yes for the clearing cache, yes for data aw well. I also noticed that even when I try to scroll (live TV, menu, updates) it crashes as well!

8 hours ago, H Gawad said:

Thank you for the response. It is Buzz2. Yes for the clearing cache, yes for data aw well. I also noticed that even when I try to scroll (live TV, menu, updates) it crashes as well!

either you have a old version of buzztv app (go to menu, check for update) or your box memory is almost full. go into android settings to see how much memory you have available

 

 

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