Hello I changed theme to media player 2 or whatever and now my screen is just blue whenever I try to go to the home page (cannot access any apps). Does anyone know how to hard reset? 

do you see a home page and settings tabs near the top?

theres reset button on the side. hold it for 30 seconds. if that don't work then try turn off the box, hold the button and turn it on and keep holding until you see the recovery screen.

I would press the right arrow button until settings opened before doing a reset

then select buzztv utilities and pick modern home screen

Thanks for the suggestions guys. I would totally go to the right and chose settings but again, its just a blue screen im stuck on with nothing on it. I followed the instructions to unplug the device and hold the reset button and it does go into recovery mode. However from here, the BT-400 remote does not work in this mode and the screen says no command. No luck lol. 

do you have a pc keyboard to connect to it to see if that helps. if you do then turn off your box first, connect keyboard then turn on your box and see if that helps. 

just curious have you ever reboot your box after you got stuck? if not then try to turn on your box now and see if that works now. 

Thanks Ryu! I put it I'm recovery mode again and plugged a keyboard into the USB and was able to reset that way. Thanks.

1 hour ago, thisisgillie said:

Thanks Ryu! I put it I'm recovery mode again and plugged a keyboard into the USB and was able to reset that way. Thanks.

your remote was in IR mode so all you had to do was get closer and point directy at the dongle