Using Buzz TV XPL3000 model for last few years

Some time back, change the internet provider. Previously with Shaw & all was working fine

Now internet provider is TELUS. All devices work in home except Buzz TV

Any setting update required? What might be an problem

Please advise

wifi or ethernet?

Both.

Spoke to Telus. They told me, problem not with them. Asked me to contact Buzz TV

does it show connected?

Try a vpn

1 hour ago, dishuser said:

does it show connected?

What it mean connected?  screen only showing connecting, connecting & nothing happens afterwards

1 hour ago, nbs. said:

Try a vpn

if used VPN, what information I need? like any user id or password?

You need to subscribe to one Try a vpn Some will have a trial

1 hour ago, nbs. said:

You need to subscribe to one Try a vpn Some will have a trial

cyber ghost has a free trial that doesn't require billing info