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USB-C not working ?

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Got my new XRS4900. Was impressed with it I ordered a second one together with an 1TB SSD, Western Digital WD Green from Amazon.

I was able to use the PVR function and recorded to the drive OK. For some reason, using the file browser, I could not write to it.

Connected via the USB-C cable to my Windows desktop PC, also laptop I do not see the drive or the XRS4900 at all. I tried formatted the SATA drive both as internal system drive or external drive, but everytime I connected the XRS to my PC, that drive disappeared. I am very familiar with Android, having several android samsung phones and tablets and normally when you connect an android device to the pc, a box should pop up on the android device to ask whether you allow it to be charged or transfer data. I do not see anything from the XRS 4900. Maybe that is why I could not see it from my PC ?

does your box have power when you connect with your laptop or do you disconnect power from the box?

  • Author

I tried both with and without power to the XRS box. Maybe I will try putting the SATA disk into my 2nd XRS box and see if I see the same issue.

  • Author

Tried in my 2nd XRS box. Same thing happened, with or without connecting power to the box.

Before connecting the USB-C cable, the 1 TB WD SAtA deive shows up in storage

image.png.0c2828db0ab9a6d3dbfbb33f51f4f87e.png

As soon as I connect the USB-C cable to my PC/laptop, the drive got ejected and no longer showing up.

As soon as I disconnected the cable, the drive got mounted and shows up again.

Very weird.

 

On 8/14/2021 at 11:25 PM, xdba said:

Got my new XRS4900. Was impressed with it I ordered a second one together with an 1TB SSD, Western Digital WD Green from Amazon.

I was able to use the PVR function and recorded to the drive OK. For some reason, using the file browser, I could not write to it.

Connected via the USB-C cable to my Windows desktop PC, also laptop I do not see the drive or the XRS4900 at all. I tried formatted the SATA drive both as internal system drive or external drive, but everytime I connected the XRS to my PC, that drive disappeared. I am very familiar with Android, having several android samsung phones and tablets and normally when you connect an android device to the pc, a box should pop up on the android device to ask whether you allow it to be charged or transfer data. I do not see anything from the XRS 4900. Maybe that is why I could not see it from my PC ?

I can somewhat confirm some of this and it goes way back to the 3000 series. I used to try to connect my phone to the buzz but it would never detect the mobile. Tried with future models and it still doesnt detect my mobile like a windows pc would do so transferring files to and fro is a no-no. 

 

I am unable to write to disk using pre-installed file browser. 

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