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live tv - "cannot get response from server" & Youtube Freezing

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guys, i have two issues.  hoping somebody can assist.  I've already factory reset the unit.  

1. After I enter the server URL and press connect, i get a msg saying "cannot get response from server".  However, when i click on the "back" button, all the channels start to populate as normal.  

This is happening every time i click on live TV... i need to press "back" in order for the channels to load.  

2. Youtube is freezing from time to time.  Sometimes, it won't even load and just gets stuck on a black screen.  

 

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i'm not sure but i think minimal.  i just did a factory reset, and did not install any new apps or have multiple apps running at the same time.

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