Last night my unit had an auto update and after the update the unit is stuck in boot mode.  Tried several times to restart. What should I do to fix it?  Please help.

Mine did the the same after update, now it won't go pass Buzz boot screen.

Samee here

 

I sent for RMA e-mail when it happened Thursday early AM EST. Got reply Buzz TV: Our team is  working on a solution for XPL 3900 stuck in boot mode. Your continued Patience in this matter is appreciated. Just now the fix is being tested. It will be a download to USB thumb drive that can be used in Android recovery mode.

Please go here  http://stbtalk.com/index.php?/topic/10-stuck-in-recovery-or-boot-fix/ 

Fix works like a charm. Extra patience (extra set of hands) will help immensely when attempting fix!

 

I don't see the reset hole....

Inside A/V output hole on back of unit left of HDMI. Use paperclip or toothpick to feel it click. Hold down while simultaneously applying power to get in recovery screen. Took me several attempts at first then use volume up/down keys to highlight ext USB or micro SD whichever you downloaded file too. Good luck!

Thank you

Does my USB key need to be in fat32

I got in the recovery mode one time and never after that

And didn't see or read the recovery file

 

 

 

16 hours ago, Jean-Luc said:

Thank you

Does my USB key need to be in fat32

I got in the recovery mode one time and never after that

And didn't see or read the recovery file

 

 

 

try formatting your USB key and transferring the file again.