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Issue with BT-500 Remote

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When pairing with BT-500 remote, the startup screen has option to choose the BT-500. When it sucessfully pairs it states that it is a BT-400 instead. when I try to use smart remote app it shows that its disconnected and won't let me access the auto tv function. I want to stop using the TV remote to control TV and use the BT-500 instead. I cannot use the PVR schedule function when I have to turn the TV on and off with TV remote controlling TV and the box too.

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