I have unplugged it and plugged it in again. 

Anyone know what could be the issue and how to fix it?

Firmware V20240927

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL 
YOU CANNOT REVERT BACK THIS UPDATE.

Changes:

- Added support for APK bundles
- Added Support for New BT350,G20,BT500,IR50/55 Remotes
- Update preinstalled apps
- Add service to update preinstalled apps
- Update BuzzTV to 5.0.938
- Fix preinstall apps reinstalling on reboot after user uninstalled
- Fix 4K Bugs
- Updated Disney +

V938 Buzz TV 5 App

Changes:

- Added Lithuanian language support
- Added movie quality list feature for MAC servers
- Search by actor names now uses server API on MAC servers
- Added forced aspect ratio configuration
- Fixed the app wouldn't load season list for some tv shows on MAC servers
- Fixed a minor issue when creating PVR recordings
- Minor Bug Fixes

Please leave feedback below

Thanks

Hi

I have a BuzzTV HD5 32GB not loading the home page.

It starts loading and gets stuck on the black screen with the Buzztv logo

I have tried factory resetting by holding the reset button for 30 secs but it doesn't go to the recovery page.

Is there any other way to factory reset this device.

The default password when entered opens live tv.

Where do I go to deactive the password option from coming up.

Firmware V20230815 Changes:

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Added Network Share Feature to Buzz Utilities
- Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK
- Fixed Wifi Bugs
- Fixed Suspend Feature in Power Off Options.- Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio
- HDMI CEC a bug was fixed affect a few TV brands
- HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels )
- Fixed Server Button on Remote Controls not working from the Home Screen.
 

V884 Buzz TV 5 App
Changes:

- Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu
- Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series
.- Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes
- Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels
- Added Change MAC Feature to Server Settings
- Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen
- Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers
- Fixed a bug when hiding All Categories and not being able to get any categories back
- Optimized App Performance.
- Updated MAC to FAST EPG API
- Optimized EPG for MAC + XC Login Servers
- Fixed a bug with some XC Login Servers getting False Error after logging in
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Fixed a Restore Bug 
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Minor Bug Fixes
- Fixed an EPG bug in Channel list, underneath Channel Name
- Fixed some crashes
- Fixed missing Movie Trailers on VOD
- Fixed a crash with Scheduled Recordings.
- Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV
- Optimized EPG Loading for MAC Servers that don't use Fast EPG API
- Fixed Search by Channel Number when group numbering turned on
- Minor Bug Fixes
- Fixed a rare crash when changing sort option in Radio
- Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes
- Fixed Fav Channel Group renumbering issue
- Fixed a Playback bug on HLS Streams
- Fixed a bug when unhiding categories in Organize Categories
- Fixed a Menu Highlight Bug on the last category of VOD Home.
- Fixed a Recording bug on M3U with 2+ Connection
- Fixed an XC Login XML EPG Bug
- Fixed a bug with missing Movie/TV Posters on VOD + TV Series
- Added Channel Rename Feature to Fav Groups
- Fixed bug with EPG missing underneath channel names in channel on XC login
- Fixed a recording bug on some codecs. 
- Added Fast Login to XC Login in Configuration and Server Settings
- Added Stream Format + EPG Type to XC Login in Server Settings
- Added Radio section to XC Login Servers which have Radio Categories in Live TV
- Added Automatic Stream detection to XC Login in Stream Type

How to hide the portal for the HD5 with the BT-400 remote control?

Thanks you.

Best regards,

The 2 GB  vs 4 GB ram  memory ?

Dont really care for the extra storage as will use strictly for iptv  but just wondering if it's worth getting the extra 2gb ram.

Will it be less laggy , less buffering?

Thanks 

I setup PVR recording to start in lets say 24 hours, and I turn off TV, don't want it to run for 24 hrs, but keep HD5 on.

It seems that in a few seconds after TV is off HD5 goes to sleep mode, and the front LED goes off.

I expect HD5 to wake up on time and start recording.

However that doesn't happen.

HD5 stays in sleep mode, and next day when I wake it up by pressing any button on remote, there is nothing recorded and I just see short message that scheduled recording deleted, which make sense cause it is already past its scheduled recording time.

If I keep both TV and HD5 on then scheduled recording starts and stops normally.

It seems like the issue is the sleep mode, which is not overruled by PVR recording schedule, but I couldn't find any setting to cancel or suspend sleep mode. The only setting I found is screen save mode.

If it is designed like this then it seems very strange, what the point of PVR, if you need to keep TV on for very long time. Maybe there is some setting I am missing. If anyone has the same issue and found solution, please advice. Thank you.

20221011 Firmware Version
5.0.775 Buzz 5 App Version

PLEASE NOTE YOU CANNOT REVERT BACK
PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT

V20221011
Firmware Changes:

- Added Power Key Definition back with Suspend + Shutdown + Reboot
- Added ON/OFF Switch for Virtual CEC that turns off the box when the TV Turns off. For users without CEC TVs
- Fixed BT-400 Disconnecting and Red Light appearing

Version 5.0.775 BUZZ 5 APP Changes:
- Fixed a Catch-Up Crash
- Fixed a bug in XML EPG with cache on Internal Storage
- Fixed Live TV would continue playing in launcher on Android 11 in rare cases
- Fixed Closed Captioning not working on HLS Streams in Live TV
- Fixed a bug with certain streams on Live + VOD not working when using 5.1 Audio
- Fixed a bug with Backup Player not automatically playing the next episode in  TV Shows.
- Fixed a crash if enter very long channel number when trying to search channel by number
- Fixed an internal crash when loading tv series on some streaming lines servers when season or episodes don't have names
- Fixed an internal crash on MAC Servers when seasons in tv shows don't have names
- Fixed an internal crash on MAC Servers if server sends movie ratings (imdb)  in a wrong format
- Fixed an internal crash on MAC Servers if server doesn't send channel list.


PLEASE LEAVE FEEDBACK BELOW
THANKS

20220919 Firmware Version
5.0.766 Buzz 5 App Version

PLEASE NOTE YOU CANNOT REVERT BACK

PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT

Firmware Changes:

- Added support for ARQ200/220/250 Remotes
- Added HDMI CEC settings and Max Volume Shortcut Buttons to Buzz Smart Remote App
- Updated OTA app

Buzz 5 Version 5.0.766 Changes:

- Fixed PVR bugs that would cause recordings to end early on Multi Connection Accounts (XC Login/M3U)
- Optimized PVR for better performance.
- Fixed decoder issue.
- Fixed a rare crash in Backup Player when active cc/audio track was changed by user.
- Fixed a bug on Modern with favorite app icons disappearing.
- Fixed a bug when changing locations with Weather Settings in Buzz Utilities.
- Fixed TMDB Meta Data bugs in VOD/TV Series on some servers.

PLEASE LEAVE FEEDBACK BELOW
THANKS

 My HD 5 now goes through the whole process when I turn it on. I am talking about the boot screen with graphics when it loads. I used to turn it off and when I turned it back on it would show the screen to choose Live TV and the other options. In the settings, the only options I see is to Restart or Shutdown.

The screenshots are from the update page. Really not sure if the update even took, since it continues to show. 20220928_094032(1).heic 

Since I am not sure if the update even took, this may be related to the update, so I included the update pages.

20220928_094022.heic

recently picked up an HD5, just wondering if there is anyway to control the volume of my receiver with the BT-400 remote.

thanks.

20220811 Firmware Version
5.0.759 Buzz 5 App Version

PLEASE NOTE YOU CANNOT REVERT BACK

PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT

20220811 Firmware Changes: 

- Fixed a crash when using Ethernet and opening YouTube/Prime apps
- Improved Wifi/BT
- Added New Lock Location Feature to Buzz Utilities/Weather Settings for VPN Users
- Added New Color Button Programming options for Live TV, VOD, TV Series, Server Settings, PVR to Smart Remote App
- Added Color Button Programming options to Buzz Utilities
- Updated YouTube App
- Fixed and Updated TeamViewer Quick Support


5.0.759 Buzz 5 App Version Changes:

- Fixed App Fav Icons disappearing after apps update
- Fixed Decoder Initialization Bug on Live TV, when switching from VOD
- Renamed Secondary Player to Primary Player in Configuration Menu
- Renamed Default Player to Backup Player in Configuration Menu
- Multiple Bug + Crash Fixes
- Multiple MAC + XC Login + M3U Server Bug Fixes
- Optimized and Improved Recording Functions + Features 
- Fixed bugs when adding VOD/TV Series Favorites from Search

Please Leave Feedback Below

Let's say you are in the "All Apps" screen, then select something like AppInstaller or FileBrowser and install an APK  (or a few).  When you exit APPInstaller or FileBrowser, the "All Apps" screen does not refresh to include any of the new programs that were installed.  If you go back out to the HOME screen and go back into the "All Apps" screen, it is now refreshed and includes the newly installed apps.

The same issue occurs when you are on the All Apps screen, select an installed app, and LONG press to get the context menu ("Add Shortcut & Uninstall").  Then select uninstall.  It will uninstall the program, but when it returns back to the "All Apps" screen, the ICON is still there.  You can click it and it does nothing (obviously, since it was uninstalled).  Go back to Home screen and then back to "All Apps" and ICON is no longer there.

So some sort of refresh is missing when in the "All Apps" screen when you add or remove programs. .

Just in case: HD5, running V20220628

BTW: Just tested on X5 and it is the exact same behavior.

V20220628

PLEASE NOTE YOU CANNOT REVERT BACK

Firmware Changes: 

- Fixed Force Max Volume Bug. 

Leave Feedback Below

Thanks 

Firmware Changes: 

- Updated Youtube App
- Updated Playstore
- Added Teamviewer Quick Support
- Added Bluetooth Pairing function to Smart Remote App
- Bug Fixes and Optimizations of the OS

-OTA Update for BT 400 Remote with Bug fixes. 

Buzz 5 Version #727 Changes:

- Added Group channel numbering feature for Live TV Categories in the configuration menu. 
- Added actor search feature for VOD + TV Series. You can search Actors movies + TV Shows available on your server 
- Added actor search feature to VOD Info page, you can click on the actors photo to search the movies that are available on the server. 
- Added Radio API Feature to MAC Servers
- All icons on Modern Home Screen have been updated and resized.
- Fixed internal storage free space issue in time shift
- Fixed Locked Category couldn't be hidden
- Fixed scrolling issue in Organize Categories menu
- Fixed a rare memory leak in time shift for HLS streams
- Fixed the app couldn't load Account Info data for some xcodes accounts
- Updated VOD icon on home screen and slide out menu
- Increased max retries if cannot load stream due to buffering.
- Updated tv series API to fix a few minor issues on some servers
- Updated Single EPG UI
- Fixed a bug when the app wouldn't load account data on some MAC servers
- Fixed a bug when the app wouldn't load some MAC servers
- Fixed a bug when the app wouldn't load some EPG programs on some MAC servers
- Fixed a bug when the app would freeze if you try to remove a server or clean EPG if you have a lot of servers with loaded EPG
- Fixed an internal crash if server closed connection while loading XML EPG
- Fixed a rare crash if open Single category VOD grid and then immediately close it
- Fixed a rare crash if open live tv info bar menu while no channels is playing and then  immediately switch to another menu before a channel started playing
- Fixed Time Shift bug when setting up Storage
- Fixed Recording bugs

PLEASE LEAVE FEEDBACK IN THIS THEAD

THANKS
BUZZ TV