How To Latest Topicshttps://buzztvhelp.com/forum/107-how-to/How To Latest TopicsenBuzzTV B5 Internet Connectinghttps://buzztvhelp.com/topic/14903-buzztv-b5-internet-connecting/ I purchased a couple of B5 boxes off amazon and I’m having trouble having it connect to the internet and use an IPTV service. Has anyone experienced this before and what did you do to fix it?

]]>14903Thu, 09 Apr 2026 12:10:27 +0000Buzztv B5 screen mirror/casthttps://buzztvhelp.com/topic/14871-buzztv-b5-screen-mirrorcast/ Hi there.

I have a Buzztv B5.I am looking to cast the "TV Live " to another set of TV via casting process. Can you provide information & steps on doing that ? Miracast only provide casting to the Buzztv as an input . I do need an output cast from the Buzztv Live TV. 

]]>14871Thu, 19 Mar 2026 13:26:18 +0000Youtube not supportedhttps://buzztvhelp.com/topic/14724-youtube-not-supported/ Getting a message that says youtube not supported on this device. Just started today. Was fine previously. Anyone else? Know of any fix? Thank you.

]]>14724Wed, 05 Nov 2025 23:24:42 +0000buzztv2https://buzztvhelp.com/topic/14504-buzztv2/ cannot load portal

server did reset...tried 3 new urls from provider shows same error.tried reser soft and hard still same internet for browser working and two routers connecting...??

 

 

 

]]>14504Wed, 02 Apr 2025 15:40:54 +0000Remote issueshttps://buzztvhelp.com/topic/14381-remote-issues/ Hoping for some help. The bottom buttons on my remote are not working. None of the numbers work or the coloured buttons across the bottom. 
 

am I doing something wrong? 

]]>14381Fri, 03 Jan 2025 14:20:12 +0000Ajouter un serveur Machttps://buzztvhelp.com/topic/14232-ajouter-un-serveur-mac/ Bjr, j'ai un souci. J'ai le ID du serveur et L'URL mais quand je scanne le QR code on me signifie que le QR ne contient aucune information que l'application peut utiliser. 

quand j'ajoute un serveur aussi, le portail n'est pas pris en charge on signifie. 

besoin d'aide SVP

NB je suis en Côte d'Ivoire 

]]>14232Sat, 14 Sep 2024 13:56:00 +0000Netflixhttps://buzztvhelp.com/topic/14134-netflix/ I have a Netflix account already. I'm new to Buzz box & would like to access Netflix. My screen shows that the app is already loaded. Cannot access it.

]]>14134Fri, 19 Jul 2024 13:58:26 +0000Blue and green LEDs on won't boothttps://buzztvhelp.com/topic/14101-blue-and-green-leds-on-wont-boot/ Just got the box. Setup everything was using last night without issue. Today turned it on and blue led comes on tv says no signal. Left it going another minute now both blue and green LEDs are on and same is displayed on tv. Tried another hdmi cable an another input on the tv.

]]>14101Tue, 11 Jun 2024 12:57:23 +0000Buzztv B5 picture ratio issuehttps://buzztvhelp.com/topic/14091-buzztv-b5-picture-ratio-issue/ Hi I am hoping someone can help me please. I have a buzztv b5 box and it seems like even though I change the screen or picture rating to 16:9 it it always defaults back to auto ? Why will it not save ? Also it seems to freeze quite often or the picture breaks up and voice and picture are out of sync. I thought Buzztv boxes were suppose to be good , never had these issues with my other box.

Thank you 

 

]]>14091Tue, 28 May 2024 23:43:02 +0000Power light still on, but the box will not boot ( Black screen instead of home screen )https://buzztvhelp.com/topic/13762-power-light-still-on-but-the-box-will-not-boot-black-screen-instead-of-home-screen/ Is there a way I can have the firmware sent to me to download and try to boot the box from the USB, was working fine and then without anything being touched went to black screen no signal 

MAC: c44eace6e0c1

S/N BuzztvB52236e0c1

Email: Edited out

]]>13762Tue, 05 Sep 2023 18:19:59 +0000PVR Problemhttps://buzztvhelp.com/topic/13732-pvr-problem/ I have a Buzz Box B5. When I try to use the PVR it only records about a minute or two of the program. Does this box require additional set up to use the pvr?

]]>13732Tue, 08 Aug 2023 17:50:18 +0000Notification of Restricted Products Removalhttps://buzztvhelp.com/topic/9119-notification-of-restricted-products-removal/ I am a reseller of BuzzTV. i Just received this email from Amazon today:

 

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B0BKQK2P8T, SKU: 1=Buzz-B5-AM, Title: BuzzTV B5 Series - Android OS 11 - Amlogic S905W2 Quad Core A-35-2GB DDR - 16GB eMMC

This product has been identified as a streaming media player that is facilitating copyright infringement. Amazon policy prohibits the listing or sale of products that promote, suggest the facilitation of, or actively enable the infringement of or unauthorized access to digital media or other protected content. For more information, please see our Electronics Seller Help Page: https://www.amazon.com/gp/help/customer/display.html/ref=hp_left_cn?ie=UTF8&nodeId=200277240 2

Why is this happening?

We took this action because this product is not permitted for sale on Amazon.ca. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate a removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review Amazon and Amazon.

  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.

Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?

Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account, and funds may be permanently held.

We’re here to help:

If you have questions about our restricted products policy, please review:

Amazon Amazon

Have you received this notification in error?

  • If you believe the product(s) listed above are permitted for sale on Amazon, please include evidence or documentation demonstrating that your account has not violated our restricted products policy and contact Seller Support: Server Busy. We will investigate your concern.

  • If you are unsure, please review: Amazon before appealing the restriction with Seller Support.

You can view your account performance at Amazon Sign In or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.ca.

Amazon Services

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

WTF

I can confirm that the B5 has been removed from Amazon. You can still buy the X5 128 and some others. The Formuler boxes have not been removed? The Nvidia Shield has not been removed? The Firestick has not been removed. What the hell?

I have posted on Troypoint insider & Troy is taking off with the story. I have emailed my Buzz contact & im awaiting a response. I am given the option to dispute but Amazon Seller Central is either being hammered with complaints or they are blocking. 

 

Please see what you guys can find out and share the info.

 

Regards,

]]>9119Sun, 23 Apr 2023 19:50:37 +0000Can the B5 box handle 2 or 3 servershttps://buzztvhelp.com/topic/8649-can-the-b5-box-handle-2-or-3-servers/ Good Day,   The question is can my B5  buzz box handle 2 or 3 servers ?   Can i jump from  1 server to another server ?

 Thank you  in advance . 

 

]]>8649Fri, 10 Feb 2023 22:01:05 +0000