BT 400 Latest Topicshttps://buzztvhelp.com/forum/102-bt-400/BT 400 Latest TopicsenTCL Tv remote and STB + find functionhttps://buzztvhelp.com/topic/14834-tcl-tv-remote-and-stb-find-function/ I just switched from physical buzz device to smart STB+ and realized that my TCL tv remote does not have any way to search on or use the “find” button on the app. i press “123” button but then get an error something like this page does not support virtual remote…

i can only go down the list but can not find any older movie if i want.

any help would greatly appreciated 

]]>14834Sun, 08 Feb 2026 12:44:35 +0000Pair BT400 to Yamaha audio receiverhttps://buzztvhelp.com/topic/14776-pair-bt400-to-yamaha-audio-receiver/ I want to control the volume of my surround sound with my BT-400 remote. Is it possible to pair this remote to the receiver?  If so, how?

]]>14776Mon, 22 Dec 2025 02:40:15 +0000BT-400https://buzztvhelp.com/topic/14718-bt-400/ The remote either requires multiple presses to get a response or it is super sensitive.  When typing in search topics, it frequently enters multiples of the same letter/number.  Then when I go back and delete the duplicate, it removes both letters/numbers.  It just took me over 15 minutes to enter an m3u url because of this.  Sometimes it goes up or down a menu at lightning speed but the button itself is not in a stuck position.  After opening a menu box on an app, I've found that the only way to accomplish what I'm trying to do is to press the very, very bottom of the OK button.  Pressing it in the center either gets no response or a response I'm not trying to get.  The battery level is 99%.  The remote has never been dropped, sat on or had anything spilled on it.  It is intact and in pristine condition.  It did this straight out of the box and has gotten worse.

]]>14718Mon, 27 Oct 2025 20:06:50 +0000BT-300/400 Smart Remote User Manualhttps://buzztvhelp.com/topic/2889-bt-300400-smart-remote-user-manual/ very useful information 

https://buzztv.com/site/smart-remote/

 

]]>2889Mon, 11 Jul 2022 22:32:48 +0000Power button control of both tv and buzz boxhttps://buzztvhelp.com/topic/6134-power-button-control-of-both-tv-and-buzz-box/ When I pair my remote to my tv, I can turn on and off my tv but cannot turn off the buzz box. Is this normal?

]]>6134Wed, 07 Dec 2022 23:03:57 +0000Power with Bt400 Bluetoothhttps://buzztvhelp.com/topic/14569-power-with-bt400-bluetooth/ My Bt400 remote in Bluetooth mode works great except it will NOT power on my X5

once powered on everything else is 100%

any advise

]]>14569Sun, 18 May 2025 14:32:17 +0000Home screen appears remote not working, new batterieshttps://buzztvhelp.com/topic/14368-home-screen-appears-remote-not-working-new-batteries/ System was working fine for two months now remote has stopped pairing. Buzztv home page appears but unable to navigate. Initially could turn tv on off with remote can no longer do so...

]]>14368Thu, 19 Dec 2024 16:45:06 +0000Bt 400 remote not respondinghttps://buzztvhelp.com/topic/14031-bt-400-remote-not-responding/ Remote turns on TV and buzz box. Will not navigate to channels. New batteries. Cleaned connections.. what else can I try

]]>14031Sun, 31 Mar 2024 17:12:07 +0000Mutehttps://buzztvhelp.com/topic/14357-mute/ Is there a mute button on the B400 remote? Or is there a way to program one? Just weird not having a mute button. 

]]>14357Wed, 11 Dec 2024 01:14:00 +0000Probleme: Appairagehttps://buzztvhelp.com/topic/14333-probleme-appairage/ Cela fait 2 multimédia Buzz Tv que j'achète et mon problème c'est l'appareil au début. J'ai toujours eu de la difficulté à appairer la télécommande avec Buzz Tv.

Je sais qu'il faut appuyer sur les boutons simultanément et cela fonctionne rarement tout de suite sinon, après plusieurs tentatives. Y a-t-il un autre moyen de procéder ?

Merci.

]]>14333Mon, 25 Nov 2024 21:28:54 +0000Can remote control tv volume onlyhttps://buzztvhelp.com/topic/14033-can-remote-control-tv-volume-only/ When I use my bt-400 remote it adjusts the volume on both the buzz TV box xrs4500 and the TV itself, which makes volume adjustments difficult as both volumes are adjusted together.

There is a setting for sound on the buzz box which sets the volume to max but then the volume control doesn't do anything on the TV.

Is there a setting to stop the buzz box from adjusting its volume while allowing the TV volume to be adjusted by the bt-400 remote.

My TV is a Samsung which has the hdm arc going to a sound bar.

]]>14033Tue, 02 Apr 2024 18:02:11 +0000Remote Lighthttps://buzztvhelp.com/topic/14103-remote-light/ My BT400 remote light is set to be on but it does not light up. Only 1 week old. Battery is at 89%. What could the problem be?

]]>14103Thu, 13 Jun 2024 02:59:16 +0000I have a silly questionhttps://buzztvhelp.com/topic/14096-i-have-a-silly-question/ I have a new Buzztv with BT 400 remote.

Could someone tell me which is the remote Key to recording?

Thanks 

]]>14096Fri, 07 Jun 2024 12:19:03 +0000Multiple Remoteshttps://buzztvhelp.com/topic/14093-multiple-remotes/ Is it possible to pair 2 BT400 to a single X5?

]]>14093Sat, 01 Jun 2024 00:18:19 +0000BT Remote Volumehttps://buzztvhelp.com/topic/14051-bt-remote-volume/ Hello,  my BT 400 remote will not control my TV volume. It hasn’t in probably a year. But I tried adding a wireless speaker and the volume is very low and the remote will not adjust it. (Yes the speaker volume is all the way up and I’ve reset remote)

 

Any help will be appreciated 

]]>14051Sun, 21 Apr 2024 22:47:51 +0000how to pair the bt-400 remote tp an rca tvhttps://buzztvhelp.com/topic/13990-how-to-pair-the-bt-400-remote-tp-an-rca-tv/ rca is not on thye list in tye pairing program. I can't find the process to pair it to my rca tv

]]>13990Wed, 28 Feb 2024 14:58:08 +0000how to pair the bt-400 remote tp an rca tvhttps://buzztvhelp.com/topic/13991-how-to-pair-the-bt-400-remote-tp-an-rca-tv/ rca is not on thye list in tye pairing program. I can't find the process to pair it to my rca tv

]]>13991Wed, 28 Feb 2024 15:03:29 +0000Poll for BT400 Remote Usershttps://buzztvhelp.com/topic/8682-poll-for-bt400-remote-users/ For those who hate the BT-400 remote because its missing buttons  , if you could add 5 more buttons what would they be?

]]>8682Sun, 19 Feb 2023 17:32:23 +0000REMOTEShttps://buzztvhelp.com/topic/9092-remotes/ What other remotes are compatible with the U5

]]>9092Sat, 22 Apr 2023 04:41:22 +0000Horrible remotehttps://buzztvhelp.com/topic/5381-horrible-remote/ This remote was made for the fingers of a 10 year old girl, not a grown adult, particularly a male.  Poorly designed.   Anyone have any suggestions for a substitute?

PS: Love the Box.

]]>5381Thu, 17 Nov 2022 20:39:20 +0000Navigation difficulthttps://buzztvhelp.com/topic/6634-navigation-difficult/ I have to admit I love the box but hate this remote. The worst part is the unraised navigational keys. I also have trouble when entering server url address. It always put spaces in line even though I haven't entered any spaces. Im considering ordering one of the other available remotes even if its non Bluetooth.  Im think the BUZZTV ESSENTIAL ARQ-250. Has raised navigation keys. Can anyone confirm? At least this remote you can speak to as well. LOL 

]]>6634Sat, 24 Dec 2022 04:16:37 +0000BT-400 remote backlight does not remain on.https://buzztvhelp.com/topic/6480-bt-400-remote-backlight-does-not-remain-on/ When controlling the remote from the app on a U5 the backlight will go flash on but will not remain on.

]]>6480Tue, 20 Dec 2022 14:32:14 +0000Remote not pairing with TCL tvhttps://buzztvhelp.com/topic/5732-remote-not-pairing-with-tcl-tv/ This question is for any BuzzTv staff who read it;  any chance of updating the remote's programming to allow expanded remote pairing with TCL tv's and remotes?  I have a TCL Roku tv and I've tried all the methods offered currently, with no success.  It tries 15 different pairing codes and none of them work.  I realize the OS is Roku, but its all infrared signals at the end of the day.     Can you guys add more codes than the 14 please?  The autosetup and the manual "code 5" dont work.

 

thanks,

 

Matt

]]>5732Mon, 28 Nov 2022 23:33:37 +0000How to unpair the remote from your TVhttps://buzztvhelp.com/topic/4869-how-to-unpair-the-remote-from-your-tv/ Hi,

I paired my BT-400 remote with my Samsung TV and now I cannot shut down the BuzzTV X5.

How can I unpair them?

Thank you!

]]>4869Wed, 19 Oct 2022 01:50:53 +0000